1. Privacy Commitment
LatePlaySupper is dedicated to protecting your personal information and providing a secure, seamless dining and entertainment experience for all guests, whether you are browsing our website, reserving a table, joining one of our elegant offline poker nights, or hosting a private tournament or celebration.
We handle your information in line with applicable Australian privacy laws and with the same discretion and professionalism that define our restaurant, poker evenings, and private events. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with our hospitality and entertainment offerings.
2. Information Collection
We collect personal information that enables us to curate and personalise your LatePlaySupper experience. The type of information we collect depends on how you interact with us and may include:
- Identity and contact details: your name, email address, phone number, and preferred contact method.
- Reservation and booking information: booking dates and times, party size, seating preferences, poker night registrations, and private event or function details.
- Event and experience preferences: special occasions, menu interests, dietary requirements, accessibility needs, and preferred styles of poker entertainment (all strictly for recreational, non-monetary play).
- Communication details: your enquiries, feedback, responses to invitations, and preferences for receiving news, offers, and event updates.
- Newsletter and marketing subscriptions: your name, email address, and preferences when you subscribe to receive chef’s specials, seasonal menus, poker event announcements, and VIP invitations.
- Website usage information: information collected via cookies and similar technologies, such as pages visited, time on site, device and browser details, and general location information (for example, city or region) to help us understand how guests discover and use https://lateplaysupper.com.
Where you provide information about other individuals (for example, guests in your party or colleagues for a corporate event), you confirm that you have their consent to share this information with us for the purposes described in this Privacy Policy.
3. Use of Information
We use your personal information solely to deliver and enhance the LatePlaySupper experience and to meet our obligations under Australian law. This includes:
- Facilitating reservations and bookings: managing table reservations, poker night registrations, private dining and event bookings, and any changes or confirmations relating to your visit.
- Managing event registrations: coordinating your participation in our offline poker nights, private poker tournaments, corporate events, and special celebrations, always ensuring these activities remain purely entertainment-focused and free from real-money gambling.
- Guest communications: sending booking confirmations, reminders, updates regarding your reservation or event, and responding to your enquiries submitted via our Contact Us page.
- Exclusive offers and event invitations: providing you with information about chef’s menus, seasonal offerings, poker evenings, wine experiences, and VIP events where you have opted in to receive such communications, such as via our newsletter or during the reservations process.
- Service improvement and guest experience: analysing feedback and website usage to refine our menus, poker formats, event programming, and overall hospitality experience across our Experiences, Poker, Events, and Reservations pages.
- Compliance and legal obligations: meeting our obligations under applicable Australian laws and regulations, including in relation to privacy, record-keeping, and responsible hospitality operations.
We will not use your personal information in ways that are materially different from what is described in this Privacy Policy without first providing you with an opportunity to understand and, where required, consent to those changes.
4. Disclosure to Third Parties
Your personal details are never sold. We value discretion, trust, and confidentiality and only share your information with carefully selected third parties where it is necessary to deliver our hospitality services or where required by law.
Third parties with whom we may share your information include:
- Trusted service providers: booking platforms, email and SMS communication providers, customer relationship tools, payment processors, and website hosting and analytics partners who assist us with reservations, event management, communications, and site operations.
- Professional advisers: legal, financial, or cybersecurity advisers where reasonably necessary for compliance, dispute resolution, or security purposes.
- Regulatory and law enforcement authorities: where we are required or authorised under Australian law to disclose information, or where such disclosure is necessary to protect our guests, team, or operations.
Where third parties handle your information on our behalf, they are engaged under appropriate arrangements and are only permitted to use your personal information for the specific services they provide to LatePlaySupper and in accordance with applicable privacy laws.
5. Data Security Measures
We implement industry-leading security protocols and practices designed to safeguard your personal information against loss, misuse, unauthorised access, alteration, or disclosure. These measures reflect our commitment to ensuring your privacy is protected with the same care and precision as your in-venue experience.
Our approach to data security includes technical, administrative, and physical safeguards that are appropriate to the nature of the information we hold. While no system can be guaranteed as completely secure, we continuously review and refine our safeguards to align with evolving best practices within the Australian hospitality and digital landscape.
7. Access and Correction
You have the right to access the personal information we hold about you and to request corrections where the information is inaccurate, incomplete, or out of date, in line with applicable Australian privacy laws.
If you would like to request access to, or correction of, your personal information, or if you have any concerns about how we handle your data, please contact us directly via our Contact Us page. To help us respond efficiently, please provide as much detail as possible about the information or issue you are enquiring about.
We may need to verify your identity before we can provide access to or correct your personal information. In some circumstances permitted by law, we may not be able to provide you with access to certain information; where this is the case, we will explain the reasons for our decision.
8. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in Australian law, industry best practice, or our operational and hospitality practices, including new dining experiences, poker formats, or event offerings.
The latest version of this Privacy Policy will always be available on our website at https://lateplaysupper.com/privacy-policy/. We encourage guests, partners, and event organisers to review this page periodically to stay informed about how we protect and manage personal information at LatePlaySupper.
By continuing to use our website, make a reservation, attend our poker nights, or participate in our events after any changes take effect, you acknowledge the updated Privacy Policy as it applies to your ongoing interactions with us.